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TOPIC: Computer turns off when I play ET

Computer turns off when I play ET 12 Oct 2014 10:31 #49683

[EDIT: Moved from 'Offtopics, Links and Fun' section]

I started playing Wolfenstein:Enemy Territory again and every now and then it would crash as in computer would just simply turn off, and reboot after about a minute. I've come to think it is either a PSU problem or simply just over-heating.

speccy.piriform.com/results/MuCIuNBSj1e0474qD7Si... (Computer specs)

Basics:
OS: Windows 7 profession 64-bit SP1
CPU:Intel Core i7 4770K @ 3.50GHz
Motherboard:ASRock Z87 Killer (CPUSocket)
Ram:8.00GB Single-Channel DDR3 @ 666MH
Graphics: LCD TV (1440x900@60Hz) & 3072MB ATI AMD Radeon R9 200 Series
Storage:111GB Samsung SSD 840 EVO 120G SCSI Disk Device (SSD) &
2794GB TOSHIBA DT01ACA300 SCSI Disk Device (SATA

Currently my temperature is (idle):

CPU: 27C
Motherboard: 31C
GPU: 33C

While gaming i've had it reach 40 on the CPU and 50 on the GPU.

Game Properties since it's old:

Program is being ran in compatibility mode for Windows XP sp3
Disable Visual themes
Disable Desktop Composition
Run as administrator

I'm using a 750W PSU and Sapphire Radeon r9 280X GPU this is an old game that doesn't require a good gpu. Very minimal dust.

Things I've tried-

Complete re-install of ET
Remove graphics drivers and re-install
Check all cables and that everything is seated correctly.
Removed the dust (there was very little)
Numerous other things.
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Last Edit: 13 Oct 2014 14:23 by lucky luke.
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Computer turns off when I play ET 12 Oct 2014 12:20 #49684

For diagnosis you should first check the windows Event Viewer. Just enter eventvwr in the run dialog (Win + r).

Under Windows Logs > System look for events from the "Kernel-Power" source. This will also show if the system unexpectedly restarted by a blue screen and show events prior to it.

If it was a blue screen you can view the BSOD using BlueScreenView.

This might help track down any issues causing the restart.
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Computer turns off when I play ET 12 Oct 2014 15:42 #49685

It does have the kernel 41 power error, however I do not get any blue screen, there is no pause or anything it's just bam power is off and a minute later it comes back on. Their are no other errors, relevant to this.
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Computer turns off when I play ET 12 Oct 2014 16:19 #49686

that's really weird. does your pc do that when you're not playing? check if everything is well connected inside your pc and see if your disc is too full.
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Computer turns off when I play ET 12 Oct 2014 19:34 #49687

Did you check your ram? For example with Windows Memory Diagnostic tool: mdsched.exe.
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Computer turns off when I play ET 12 Oct 2014 21:38 #49688

Someone just try to say you: Don't play so much PC, play more outside :P
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Computer turns off when I play ET 13 Oct 2014 05:09 #49691

I'll test my ram now, and it only happens when playing games. if ram turns out fine I'm going to go buy a new PSU

EDIT: Mem test came back clean, so off to the shops.
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Last Edit: 13 Oct 2014 05:18 by bunni.
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Computer turns off when I play ET 13 Oct 2014 14:21 #49692

Hi there, it is anoying to have a problem like that... i had a similar one some years ago... -.-
bunni wrote:
It does have the kernel 41 power error, however I do not get any blue screen, there is no pause or anything it's just bam power is off and a minute later it comes back on. Their are no other errors, relevant to this.

Are there more details about this error in the log?
Like ... what files, programs or services are related to or involved into that crash?

Searching for that error i found this:
www.sevenforums.com/bsod-help-support/29...-critical-error.html

Do you use some anti-virus software like avg? Could you disable it completely (i think deinstall is needed or at least stopping the related services)

Btw: Moved the topic from 'Offtopic, Links and Fun' section.


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Computer turns off when I play ET 14 Oct 2014 02:33 #49695

what exact PSU are you using. this happens alot if you use low quality PSU's.
also, try to undo all overclocks. Try putting your RAM into another slot to see if it helps

and on a sidenote, what a strange build, a top of the line processor, with 8GB single channel 666MHz RAM?
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Computer turns off when I play ET 15 Oct 2014 17:39 #49706

also check if the RAM is compatible with your motherboard. there should be a list of the supported brand/typer in the manual from your motherboard
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Computer turns off when I play ET 17 Oct 2014 01:21 #49713

tsuneobeard wrote:
what exact PSU are you using. this happens alot if you use low quality PSU's.
also, try to undo all overclocks. Try putting your RAM into another slot to see if it helps

and on a sidenote, what a strange build, a top of the line processor, with 8GB single channel 666MHz RAM?

I had already spent $2100 on the computer at the time, not Including the 32" monitor and 58" TV it's connected too.
PSU was the problem I'm now running a 850W Power supply. 750W wasn't good enough for my graphics card. Thank you everyone.

On side a note: What do you recommend for RAM? with addition to the 8GB I already have? just buy the same one again?
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Last Edit: 17 Oct 2014 01:22 by bunni.
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Computer turns off when I play ET 17 Oct 2014 12:16 #49715

well seeing as it is only 8GB 666MMz... buy uourself 2x4 GB DRR3 1600MHz RAM.
8 gigs is the sweet spot for gaming right now.

if you get 2 DIMM's you'll get the advantage of utilizing the dual channel technology, which basicly makes your RAM work twice as fast.
so 2/4 is better then 1x8.
also, buy it in a set so you're sure they are compatible.
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Last Edit: 17 Oct 2014 12:17 by tsuneobeard.
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Computer turns off when I play ET 17 Oct 2014 17:46 #49716

tsuneobeard wrote:
well seeing as it is only 8GB 666MMz... buy uourself 2x4 GB DRR3 1600MHz RAM.

I'm not an expert but if your system says 8GB at 666MHz it means your actual speed is 1333Mhz (DDR means double data rate) which is fine.
I think it would be better to get another 8GB DDR3 1333 to get the dual channel advantage (but only if you can buy the exact same again).

You won't recognize any difference between 1333MHz and 1600MHz.

I know they say you should buy them in a set. I'm not sure if this is necessary. I upgraded my last notebook with additional ram (same model) and there was no problem.

If you want more than 1333MHz don't forget to activate the XMP Profile in your BIOS/UEFI otherwise you only use them on 1333MHz.
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Computer turns off when I play ET 18 Oct 2014 00:13 #49717

I didnt know that, mine actually says 1600MHz, and with haswell CPU's you do notice a small difference in speed.
and as an explenation of the buy in a set thing: it's not required, it's recommended. you could buy RAM from 2 different brands and they could work just fine together, or they cant. it's a gamble. that's why I said, buy the same model/brand, better even if you buy them in a set so they're cut from the same silicon.

anyway, go take a look at your actual RAM speed, if hargakure is right, you'll just have to buy another stick wfrom the same brand/model to have the best result.


also, the prices from 1333 , 1600 and 1866MHz are realy close together. some 1866MHz are cheaper then some 1333MHz dimms for example. just give it a look.


and on a side note, I love having nerd talks!^^
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Last Edit: 18 Oct 2014 00:15 by tsuneobeard.
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Computer turns off when I play ET 18 Oct 2014 03:02 #49718

tsuneobeard wrote:
and on a side note, I love having nerd talks!^^


:) me too


Didn't know there is a noticeable difference now. I always heard it doesn't matter....thx.
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Computer turns off when I play ET 20 Oct 2014 07:06 #49719

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